Current Lead time on custom order knives is 2 weeks! In stock items ship next day! Orders over 250$ ship free
Terms and Conditions
Introduction
Welcome to Valli Forge LLC! By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
Company Name: Valli Forge LLC
Contact Email: support@valliforge.com
Business Address: 51 Daniel St East Hampton, CT 06424
These terms govern the use of our website and the sale of our products, including handcrafted knives and survival tools.
2. Product Information
We take pride in offering high-quality, handcrafted products. Please note that:
Slight variations in appearance are natural due to the handcrafted nature of our products.
Product descriptions and images on the website are provided for informational purposes and may vary slightly from the actual product.
3. Pricing and Payments
All prices are listed in USD and include applicable taxes unless otherwise specified.
We accept payments through Our store via all major credit cards.
Pricing is subject to change without prior notice.
4. Order Process
Browse our online store and add items to your cart.
Complete your order by providing accurate personal and payment information.
A confirmation email will be sent upon successful payment.
We reserve the right to cancel or refuse any order for reasons such as suspected fraud, errors in pricing, or product availability.
5. Shipping and Delivery
We offer shipping to the Continental United States , Alaska and Hawaii.
Shipping times and rates are specified during checkout.
Once shipped, we are not responsible for delays caused by carriers or customs clearance processes.
6. Returns and Refunds
Returns: We accept returns for unused products in their original condition within 30 Days of delivery. Proof of purchase is required.
Refunds: Refunds will be issued to the original payment method once the returned item has been inspected.
Custom or personalized items are non-refundable.
7. Warranty
Our products are covered by a Limited Lifetime Warranty against manufacturer defects. Please refer to our Warranty Policy for complete details.
8. Disclaimer of Liability
Our products are sold for lawful use only. Misuse of knives or survival tools is the responsibility of the user.
We are not liable for any damages, injuries, or losses resulting from the use or misuse of our products.
9. Intellectual Property
All content, including but not limited to images, logos, and product designs, are the intellectual property of Valli Forge LLC. Unauthorized use or reproduction is strictly prohibited.
10. Privacy Policy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Connecticut. Any disputes shall be resolved in the courts of Connecticut.
12. Amendments
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@valliforge.com.